Monitoring the quality of health care : issues and scientific approaches / by Thomas T.H. Wan, and Alastair M. Connell.

Format:

Book

Author/Creator:

Wan, Thomas T. H.

Contributor:

Connell, Alastair M. (Alastair McCrae)

Language:

English

Subjects (All):

Medical care--Quality control.

Medical care.

Medical care--Evaluation.

Quality assurance.

Physical Description:

xiv, 309 pages : illustrations ; 25 cm

Place of Publication:

Boston : Kluwer Academic, [2003]

Contents:

Chapter 1 Health Care: An Industry in Transition 3

Chapter 2 The Historical Roots of Health Care Oversight: Cost Containment 9

Chapter 3 Basic Definitions and Criteria for the Management and Assurance of Quality in Health Care 23

Chapter 4 Complexities that Health Care Oversight Must Take into Account 33

Chapter 5 The Necessity for Multifaceted Quality Management 43

Chapter 6 Quality Improvement: Professional Initiatives 47

Chapter 7 Quality Oversight in Health Care Institutions: Monitors and Checklists 77

Chapter 8 Quality Oversight: Use of Administrative Data Bases 91

Chapter 9 Quality Oversight: Medical Record Review 105

Chapter 10 Quality Oversight: Patient Satisfaction Surveys 117

Chapter 11 Quality Accountability: External Oversight 123

Chapter 12 Total Quality Management and Continuous Quality Improvement 143

Chapter 13 Approaches to Valid Quality Assistance 159

Chapter 14 Measuring the Quality of Hospital Care: The Importance of Identifying Principal Risk Factors for Adverse Health Events and Using Risk Adjustment in Measures of Quality 179

Chapter 15 Assessing a Quality Improvement Program: Study Design, Causal Specification and Analysis 239

Chapter 16 Identifying the Roots Causes or Patterns of Adverse Health Events: Statistical Methods 269

Chapter 17 Conclusion: What Must Be Done 285.

Notes:

Includes bibliographical references (pages [295]-306) and index.

ISBN:

1402071000

OCLC:

50292689