Human services management : organizational leadership in social work practice / David M. Austin.

Format:

Book

Author/Creator:

Austin, David M.

Language:

English

Subjects (All):

Social work administration.

Public welfare administration.

Human services--Administration.

Human services.

Physical Description:

xiii, 513 pages : illustrations ; 24 cm

Place of Publication:

New York : Columbia University Press, [2002]

Summary:

This book assists participants in human service organizations in understanding the dynamics that are shaping such organizations. David Austins comprehensive analysis of human services management examines the historical development and program structures of such organizations; their stakeholders, including users, personnel, funders, and policy boards; and the organizational processes of accountability and dealing with change.

Contents:

2 Human Service Organizations 30

3 Stakeholder Constituencies 59

4 Organizational Structure and Program Design 89

5 Service Delivery Networks 138

6 The User/Consumer Constituency 184

7 Organized Professions and Human Service Organizations 216

8 Legitimators and Funders 281

9 The Human Service Executive 322

10 Boards of Directors and Advisory Committees 354

11 Accountability 396

12 Dealing with Change 423.

Notes:

Includes bibliographical references (pages [449]-477) and index.

ISBN:

0231108362

OCLC:

49493412