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The theory of culture-specific total quality management : quality management in Chinese regions / Carlos Noronha.
Lippincott Library HD62.15 .N67 2002
Available
- Format:
- Book
- Author/Creator:
- Noronha, Carlos.
- Language:
- English
- Subjects (All):
- Total quality management--China.
- Total quality management.
- Total quality management--Taiwan.
- National characteristics, Chinese.
- Taiwan.
- China.
- Physical Description:
- xiv, 164 pages : illustrations ; 23 cm
- Place of Publication:
- Houndmills, Basingstoke, Hampshire ; New York : Palgrave, 2002.
- Summary:
- Carlos Noronha examines the influence of cultural values on total quality management (TQM). This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.
- Notes:
- Includes bibliographical references (pages 149-161) and index.
- Local Notes:
- Acquired for the Penn Libraries with assistance from the Charles R. Anderson Endowment Fund.
- ISBN:
- 0333995538
- OCLC:
- 48837196
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