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Information technology research, innovation, and E-Government / Committee on Computing and Communications Research to Enable Better Use of Information Technology in Government, Computer Science and Telecommunications Board, Division on Engineering and Physical Sciences, National Research Council.

Van Pelt Library JK468 .I54 2002
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Format:
Book
Contributor:
National Research Council (U.S.). Committee on Computing and Communications Research to Enable Better Use of Information Technology in Government.
National Research Council (U.S.). Computer Science and Telecommunications Board.
Language:
English
Subjects (All):
Information technology--Research.
Information technology.
Data transmission systems--Research.
Data transmission systems.
Public administration--Data processing--Research--United States--Congresses.
Public administration.
Computer engineering--Research.
Computer engineering.
Public administration--Data processing.
Research.
United States.
Genre:
Conference papers and proceedings.
Physical Description:
xv, 147 pages ; 23 cm
Other Title:
E-Government
Place of Publication:
Washington, D.C. : National Academy Press, [2002]
Contents:
1 Vision for IT-Enabled Enhancement of Government 21
Elements of the Vision 29
Satisfying Expectations for Customer Service 30
Increasing the Efficiency and Effectiveness of Government Operations 33
Providing Effective Access to Information 33
Providing Access to a Full Range of Transactions Online 34
Increasing Participation in Government 35
Meeting Expectations for Trustworthiness 35
Meeting Special Challenges in Government-Unique Areas 36
Technical and Process Challenges to Advancing E-Government Programs 36
Why Now? 38
Technology Foundations for E-Government in Place 38
Growing Awareness and Demand 40
E-Government Policy Initiatives 41
Government IT Research for Electronic Government 43
2 Special Considerations in E-Government: Why Government Leads in Demand for Certain Information Technologies 45
Ubiquity 45
Access for Everyone 46
Access Everywhere, Anytime 48
Trustworthiness 48
Access and Confidentiality 52
Structural Constraints 53
IT in Support of Government Functions 54
Crisis Management and Homeland Defense 54
Federal Statistics 55
Military Applications 58
Archiving 58
3 Technology Levers 61
The Role of Research in Meeting IT Needs 61
Some E-Government Research Areas 64
Information Management 65
Human-Computer Interface 70
Network Infrastructure 73
Information Systems Security 75
E-Commerce and Related Infrastructure Services 79
Models and Simulation for Decision Making 81
Software Technologies 82
Large-Scale Systems 84
Middleware 85
Organization and Social Issues 86
4 Technology Transition and Program Management: Bridging the Gap Between Research and Impact 88
Strategies and Models for Program Management 94
Leverage in the Supply Chain Model 97
Will Industry Do It? 100
Dimensions of Risk 103
Evaluation Risk 105
Solution-Concept Risk 107
Problem-Concept Risk 108
Integration and Adoption Risk 109
Moore's Law Risk 112
Reliability and Usability Risks 113
Planning Risks 114
A E-Government Scenarios 119
B July 2001 Letter Report to the National Science Foundation 125
C Workshops Convened for This Project: Agendas and Participants 138.
Notes:
Includes bibliographical references.
ISBN:
0309084016
OCLC:
49882206

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