Organizational psychology : a scientist-practitioner approach / Steve M. Jex.

Format:

Book

Author/Creator:

Jex, Steve M.

Contributor:

Lawrence A. Medansky Memorial Book Fund.

Language:

English

Subjects (All):

Psychology, Industrial.

Physical Description:

xi, 540 pages : illustrations ; 26 cm

Other Title:

Psychology : a scientist practitioner approach

Place of Publication:

New York : Wiley, [2002]

Summary:

Following a scientist-practitioner model, Organizational Psychology explores the practical implications of the current research in the field, expertly integrating multicultural and international issues.

Beginning with a foundation of research methodology, author Steve Jex examines the behavior of individuals in organizational settings. Drawing on his experiences as a consultant and educator, he uses actual cases to illustrate workplace issues, offering balanced coverage of such key topics as occupational stress, motivation, and corporate culture. Also presented is unique information on research methods and the use of statistics in understanding organizations.

With an emphasis on applying theory and research in practice, Jex explores the mechanisms that organizations use to influence employees' behavior, addressing the major motivation theories in organizational psychology. Readers will discover how psychological models can be used to improve employee morale, productivity, and quality of service. The focus then shifts from the individual to the group level -- an important distinction given the increased reliance on teams in many organizations. Jex identifies the factors that have the greatest impact on group effectiveness and examines the dynamics underlying intergroup behavior. Finally, he moves to the organization ("macro") level, revealing a variety of ways in which organizations engage in planned change with the assistance of behavioral science knowledge.

Contents:

Organizational Psychology in Context 4

The Scientist-Practitioner Approach 5

Historical Influences in Organizational Psychology 9

Recent Past and Beyond 16

Chapter 2 Research Methods and Statistics 21

Methods of Data Collection 22

Special Issues in Data Collection 32

Statistical Methods in Organizational Psychology 39

Special Issues in Statistical Analysis 45

Chapter 3 Attraction and Socialization 55

The Recruitment Process: An Organizational Perspective 56

The Recruitment Process: The Applicant's Perspective 60

Organizational Socialization 62

The Impact of Diversity on Organizational Socialization 82

Chapter 4 Productive Behavior in Organizations 87

Special Issues in the Study of Job Performance 100

Organizational Citizenship Behavior 105

Innovation in Organizations 109

Chapter 5 Job Satisfaction and Organizational Commitment 115

Job Satisfaction 116

Organizational Commitment 133

Chapter 6 Counterproductive Behavior in Organizations 145

Ineffective Job Performance 147

Employee Absenteeism 154

Employee Turnover 160

Less Common Forms of Counterproductive Behavior 168

Chapter 7 Occupational Stress 179

A Brief History 180

Approaches and Terminology 181

Occupational Stress Terminology 182

Occupational Stress Models 184

Workplace Stressors 189

Reducing the Impact of Workplace Stressors 200

Cross-Cultural Occupational Stress Research 204

Chapter 8 Theories of Motivation 209

Theories of Motivation 210

The Behavioral Approach to Motivation 231

The Practical Value of Motivation Theories 235

Chapter 9 Organizational Applications of Motivation Theory 239

Some Basic Assumptions 240

Behaviors Organizations Attempt to Influence 241

Organizational Reward Systems 243

Motivation through the Design of Work 254

Organizational Disciplinary Procedures 262

Chapter 10 Leadership and Influence Processes 267

General Approaches to Leadership 270

Modern Theories of Leadership 274

Power and Influence in Organizations 287

Chapter 11 Introduction to Group Behavior 297

Why Do People Join Groups? 298

Defining Characteristics of Groups 299

Group Structure 301

Stages of Group Development 308

The Impact of Groups on Individuals 313

Chapter 12 Group Effectiveness 321

Models of Group Effectiveness 324

Important Determinants of Group Effectiveness 336

Enhancing the Effectiveness of Groups 345

The Future of Groups in Organizations 349

Chapter 13 Intergroup Behavior in Organizations 353

Types of Intergroup Interactions 354

Predictors of Intergroup Interaction Patterns 355

Intergroup Conflict 360

Improving the Quality of Intergroup Relations 364

Chapter 14 Organizational Theory and Design 371

Major Organizational Theories 374

Determinants of Organizational Design 380

Recent Innovations in Organizational Design 391

Research on Organizational Design 395

The Future of Organizational Design 396

Chapter 15 Organizational Culture 401

Manifestations of Organizational Culture 406

The Development of Organizational Culture 412

Measuring Organizational Culture 414

Changing Organizational Culture 416

Models of Organizational Culture 423

The Impact of Organizational Culture 427

Chapter 16 Organizational Change and Development 433

A Brief History of Organizational Development 435

The Theory Base of Organizational Development 437

Organizational Change Interventions 446

Conditions Necessary for Successful Organizational Change 456

Evaluation of Organizational Development Programs 461

Special Issues in Client

Consultant Relationships 467.

Notes:

Includes bibliographical references (pages 473-513) and indexes.

Local Notes:

Acquired for the Penn Libraries with assistance from the Lawrence A. Medansky Memorial Book Fund.

Presented in memory of Lawrence A. Medansky; 2002/2003

ISBN:

0471374202

OCLC:

48176695