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Management consultancy : what next? / Fiona Czerniawska.
Lippincott Library HD69.C6 C923 2002
Available
- Format:
- Book
- Author/Creator:
- Czerniawska, Fiona.
- Language:
- English
- Subjects (All):
- Business consultants.
- Physical Description:
- ix, 213 pages : illustrations ; 25 cm
- Place of Publication:
- Houndmills, Basingstoke, Hampshire ; New York, N.Y. : Palgrave, 2002.
- Summary:
- This book is a substantial re-write of the author's earlier book on management consultancy that has established itself as a leading book on this topic. This re-write focuses upon the analysis of the impact of e-business on the consulting industry as well as examining the changing structure of the industry and emerging segmentation. It also includes recent material on the efforts of consulting firms to manage knowledge more effectively and includes new and more examples and interviews.
- Contents:
- 1 Introduction: Where Are We Now? 1
- Part I The Changing Structure of the Consulting Industry
- 2 The Consulting Market: Changes in the Client-Consultant Relationship 13
- 3 The Consulting Industry: Segmentation and Performance 29
- Part II The Strategic Challenges
- 4 Intellectual Capital: its Acquisition, Management and Exploitation 41
- 5 Knowledge Sharing: the Case for Collaborative Consulting 54
- 6 Consulting in the Networked Economy 64
- 7 The Right People: Specialisation and Beyond 73
- 8 New Organisational Models 84
- 9 We're All Consultants Now 95
- 10 Globalisation
- Panacea or Delusion? 107
- 11 Creating the Consulting Brand Experience 116
- Part III Interviews
- 13 American Management Systems 131
- 14 Andersen 136
- 15 Association of Management Consulting Firms 139
- 16 Bain & Company 143
- 17 The Boston Consulting Group 148
- 18 Cap Gemini Ernst & Young 153
- 19 Deloitte Consulting 158
- 20 DiamondCluster 162
- 21 Digitas 166
- iFormation Group 174
- 23 KPMG Consulting 178
- 24 McKinsey & Company 181
- 25 Mercer Management Consulting 185
- 26 The Sharma Group 193
- 27 Razorfish 197
- 28 Scient 201
- 29 The Parthenon Group 206.
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 0333971124
- OCLC:
- 48544452
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