Managing for results 2002 / edited by Mark A. Abramson and John M. Kamensky.

Format:

Book

Contributor:

Abramson, Mark A., 1947-

Kamensky, John M.

Series:

PricewaterhouseCoopers endowment series on the business of government

The PricewaterhouseCoopers endowment series on the business of government

Language:

English

Subjects (All):

Public administration--Management.

Public administration.

Government productivity.

Physical Description:

viii, 266 pages : illustrations ; 24 cm.

Place of Publication:

Lanham, Md. : Rowman & Littlefield Publishers, [2001]

Summary:

Managing for Results 2002 summarizes five innovative, yet practical, approaches that public sector organizations use to better manage for results, increase organizational performance, and improve accountability to stakeholders.

Contents:

Part I Getting Ready to Manage for Results 1

Chapter 1 Managing for Results: Cutting-Edge Challenges Facing Government Leaders in 2002 / John M. Kamensky, Mark A. Abramson 3

Why Is It Important to Manage for Results Now?

Four Cutting-Edge Challenges

Part II Creating an Infrastructure to Manage for Results 19

Chapter 2 Corporate Strategic Planning in Government: Lessons from the United States Air Force / Colin Campbell 21

The Air Force Experience as a Case Study

Observations About Corporate Strategic Planning in Government

Chapter 3 The Challenge of Developing Cross-Agency Measures: A Case Study of the Office of National Drug Control Policy / Patrick J. Murphy, John Carnevale 53

The Challenge of Measuring Performance

Constructing the PME System

Developing a Credible PME System

Prospects for the Future

Appendix I Departments, Bureaus, and Independent Agencies Involved in Federal Drug Control

Appendix II Logic Models and Performance Management

Appendix III John Carnevale on Managing the PME Process

Chapter 4 Using Evaluation to Support Performance Management: A Guide for Federal Executives / Kathryn E. Newcomer, Mary Ann Scheirer 103

Program Evaluation Tools to Support Performance Management

Leveraging Evaluation Capacity to Contribute to Performance Management

Organizational Opportunities for Integrating Program Evaluation and Performance Management

Part III Using Information to Manage for Results 143

Chapter 5 Managing for Outcomes: Milestone Contracting in Oklahoma / Peter Frumkin 145

Background and Problem Statement

The Oklahoma Milestone Payment System

Lessons Learned

Appendix I Goodwill of Tulsa

Appendix II A Conversation with Dan O'Brien, Program Field Representative, Oklahoma Department of Rehabilitation Services

Appendix III List of Interviewees

Chapter 6 Using Performance Data for Accountability: The New York City Police Department's CompStat Model of Police Management / Paul E. O'Connell 179

The New York City Police Department's CompStat Program

The Proliferation of the CompStat Model

Guidelines for Successful Implementation

Appendix A Practical Model for Implementing CompStat

Chapter 7 The Potential of the Government Performance and Results Act as a Tool to Manage Third-Party Government / David G. Frederickson 225

Third-Party Government

Study Findings

About The PricewaterhouseCoopers Endowment for The Business of Government 261.

Notes:

Includes bibliographical references.

ISBN:

0742513513

0742513521

OCLC:

48521418