Leadership and organizational climate : the cloud chamber effect / by Robert Stringer.

Format:

Book

Author/Creator:

Stringer, Robert A.

Series:

Prentice Hall series in organizational development

Language:

English

Subjects (All):

Leadership.

Organizational behavior.

Corporate culture.

Physical Description:

xxvi, 308 pages : illustrations ; 21 cm.

Place of Publication:

Upper Saddle River, N.J. : Prentice Hall, [2002]

Contents:

Introduction "The Cloud Chamber Effect" xix

Part I What is Organizational Climate? 1

Chapter 1 The Concept of Organizational Climate 2

Origins of Climate 3

The Bridge 6

The Weather of the Workplace 7

Climate Dimensions 10

The Determinants of Climate 12

Climate and Culture 14

Measuring the Unmeasurable 17

Chapter 2 Motivation: "What Makes People Tick?" 19

The Human Mystery 19

Historical Perspective 22

A Workable Framework 24

Intrinsic Motivation 27

The Intrinsic Motives of Achievement, Affiliation, and Power 28

The Role of the Environment in Arousing Motivation 36

The Future of Motivation 37

Chapter 3 Measuring Organizational Climate 41

The Need for a "Thought/Feeling Meter" 42

Climate Dimensions and Aroused Motivation 44

The First-Generation Climate Questionnaire 52

The Next Generation of the Questionnaire 54

Managerial Validity 57

Chapter 4 The Climate Survey 59

The Final Phases of Development of Our Climate Survey 62

A Real-World Climate Measurement Tool 64

The Organizational Climate Survey 64

What Is the Organization Being Measured? 67

Measuring Leadership 69

The Feedback Report 69

Is There a "Perfect Climate"? 71

Do Climate Survey Results Predict Organizational Performance? 72

The Practical Benefits of Our Approach to Measuring Climate 74

Part II What Causes Climate? 77

Chapter 5 The Determinants of Climate 78

Causing Climate 79

Determinants Inside and Outside of the Organization 81

External Environment 84

Strategy 89

Organizational Arrangements 92

Historical Forces 95

Chapter 6 Leadership 98

Leadership and Climate 99

Leadership Practices 102

Leadership Versus Management 104

Measuring What Bosses Do 110

How Do You Change Leadership Practices? 112

Implications for Maria 117

Chapter 7 A "Hit List" of Leadership Practices 118

What Practices Really Matter? 119

The Leadership Questionnaire 121

How Well Do Leadership Practices Predict Climate? 130

Our "Hit List" of the Most Powerful Leadership Practices 132

How the "Hit List" Predicts Total Climate 132

Part III How Can We Use Climate? 135

Chapter 8 Using Climate as a Performance Management Tool 136

Educational Books Corporation: Managing Creativity 137

Grand Traverse Cherries: Raising the Bar 143

Pita Plus: Firing Your Boss 149

Preston King: Rigging the Data 156

A Two-Part System 161

Chapter 9 A Tale of Two Schools: "Irrelevant Leadership" 162

Schools Are Different 163

A Case Study in Two Public High Schools 165

Feedback Sessions 167

The Results 168

Principal Selection 179

Implications 180

Chapter 10 Health Care Organizations: Generating a "Margin for Mission" 184

Distinctive Problems 186

Leadership Challenges 189

UHCS's Integrated Delivery Network 190

The Climate Survey 191

Intervention 201

Prognosis 202

Chapter 11 The Future of Leadership and Organizational Climate 204

The Future of Climate: Visitor Climates 205

The Future of Climate: Measurement and Feedback 215

The Future of Climate: Climate in Cyberspace 216

The Future of Leadership 220

The Bottom Line: Motivational Capital 224

Part IV Climate Management Toolkit 227

Appendix I The Climate Questionnaire 228

Appendix II The Organizational Climate Report 236

Appendix III A User's Guide to Your Organizational Climate Scores 241

Appendix IV The Climate Survey Feedback and Planning Guide 252.

Notes:

Includes bibliographical references (pages 287-290) and index.

ISBN:

0130321877

OCLC:

47443815