Best practices in organization development and change : culture, leadership, retention, performance, coaching : case studies, tools, models, research / Louis Carter, David Giber, and Marshall Goldsmith, editors.

Format:

Book

Contributor:

Carter, Louis.

Goldsmith, Marshall.

Giber, David J.

Language:

English

Subjects (All):

Organizational change--Case studies.

Organizational change.

Physical Description:

xx, 551 pages : illustrations ; 24 cm + 1 computer optical disc (4 3/4 in.)

4 3/4 in.

Place of Publication:

San Francisco, CA : Jossey-Bass/Pfeiffer ; Lexington, MA : Linkage, [2001]

System Details:

System requirements: Windows PC: 486 or Pentium processor; Windows 95 or Windows NT 3.51 or later; 8 MB RAM for Windows 95 and NT (minimum); 8 MB hard disk space; 2X speed CD-ROM or faster. Macintosh: for Macintosh; 6 MB of free hard disk space; 2X speed CD-ROM or faster.

text file

Summary:

Learn from the experts in the field how to create and enhance your organization and human resource development (OD/HRD) initiative. Using a case study approach, "Best Practices in Organization Development and Change," combines a down-to-earth approach with readily applied tools such as instruments, training concepts, and competency models that can be used as benchmarks for the successful implementation of your OD/HRD initiative. Includes a CD Rom with additional forms. The case studies are introduced by top practitioners in the field including: Warner BurkeJay CongerJohn SullivanEdward Lawler IIIBeverly KayeRichard Beckhard

Contents:

Part 2 Organization & Human Resources Development Case Studies

I. Organization Development & Change 3

The Broad Band of Organization Development & Change: An Introduction / W. Warner Burke 3

1. Kraft Foods 11

2. Nortel Networks 39

3. ServiceMASTER 64

4. SmithKline Beecham 90

5. Westinghouse 104

6. CK Witco 133

7. Xerox 159

II. Leadership Development 185

The Field of Leadership Development: An Introduction / Jay A. Conger 185

8. Boeing 191

9. Johnson & Johnson 224

10. Sun Microsystems, Inc. 281

III. Recruitment & Retention 298

Recruitment and Retention: An Introduction / John L. Sullivan 298

11. Advanced Micro Devices 306

12. Allstate Insurance Company 337

13. Cellular One 356

IV. Performance Management 393

Performance Management: An Introduction / Edward E. Lawler III 393

14. Case Corporation 397

15. Sonoco 419

V. Coaching & Mentoring 438

Coaching And Mentoring: New Twists, Old Theme

An Introduction / Beverly Kaye 438

16. Dow Corning 442

17. MediaOne Group (AT&T) 488

Research: OD/HRD Trends And Findings 521.

Notes:

Includes bibliographical references (page 532) and index.

ISBN:

078795666X

0999000004

OCLC:

47142210