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Learning through knowledge management / Pervaiz K. Ahmed, K.K. Lim and Ann Y.E. Loh.
Lippincott Library HD30.2 .A36 2002
Available
- Format:
- Book
- Author/Creator:
- Ahmed, Pervaiz K.
- Language:
- English
- Subjects (All):
- Knowledge management.
- Knowledge management--Case studies.
- Genre:
- Case studies.
- Physical Description:
- viii, 324 pages : illustrations ; 24 cm
- Place of Publication:
- Oxford ; Boston : Butterworth-Heinemann, 2002.
- Summary:
- 'Learning through Knowledge Management' provides an insightful overview of the main issues integrating learning and Knowledge Management. It offers a rich resource of case examples that highlight Knowledge Management in practice. The text explores and defines learning and Knowledge Management concepts, and deals with the elements that play an important part in determining implementation success in the organization. The chapters present a managerially oriented discussion of the following key areas: * The role of processes in managing knowledge* The behavioural side of Knowledge Management * Leadership reflexes for knowledge management success* The key features of Information Technology required for Knowledge Management* The future of Knowledge Management as part of organization management.There are many case studies which include: British Airways BP Amoco Ford Hewlett Packard Xerox Swedish Police IBM The case studies encompass a diverse and broad range of sectors, maturity of practice, problems and approaches to Knowledge Management.
- Contents:
- 1 Knowledge management and learning for organizations 3
- 2 Process approaches for management of knowledge and learning 25
- 3 Culture for knowledge sharing and transfer 49
- 4 Leadership role in the management of knowledge structures and culture 71
- 5 Measurement and technology 95
- 6 Learning knowledge management imperatives: present into future 110
- 7 British Airways 143
- 8 BP Amoco 156
- 9 Celemi 165
- 10 Chevron 173
- 11 CMG 195
- 12 Ford 203
- 13 Hewlett-Packard 206
- 14 Honda 217
- 15 IBM 221
- 16 ICL 233
- 17 Lucent Technologies 240
- 18 Monsanto 243
- 19 Pacific Western Airlines 248
- 20 The Post Office 251
- 21 Quidnunc 275
- 22 Singapore Airlines 280
- 23 Swedish National Crime Intelligence 284
- 24 Xerox 289.
- Notes:
- Includes bibliographical references (pages [303]-313) and index.
- ISBN:
- 0750647108
- OCLC:
- 47255261
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