Linking expertise and naturalistic decision making / edited by Eduardo Salas, Gary Klein.

Format:

Book

Contributor:

Salas, Eduardo.

Klein, Gary A.

Language:

English

Subjects (All):

Decision making.

Group decision making.

Expertise.

Physical Description:

xiv, 447 pages : illustrations ; 23 cm

Place of Publication:

Mahwah, NJ : Lawrence Erlbaum Associates, Publishers, [2001]

Summary:

This book contains selected papers presented at the 1998 conference on Naturalistic Decision Making (NDM). The objectives of the conference were to: *make American researchers more aware of NDM research being conducted abroad, particularly in Europe; *connect NDM research with work in management and industry, to stretch beyond the military and paramilitary focus; and *formulate a more explicit connection between NDM and expertise. These objectives are reflected in the chapters of this volume.

Contents:

1 Expertise and Naturalistic Decision Making: An Overview / Eduardo Salas, Gary Klein 3

2 "Outsider:" Impressions of Naturalistic Decision Making / J. Frank Yates 9

Part II Tools: Training Methods and Systems Design 35

3 Decision Skills Training: Facilitating Learning From Experience / Rebecca M. Pliske, Michael J. McCloskey, Gary Klein 37

4 Identifying and Testing a Naturalistic Approach for Cognitive Skill Training / Jon J. Fallesen, Julia Pounds 55

5 Solving the Problem of Employee Resistance to Technology by Reframing the Problem as One of Experts and Their Tools / Lia DiBello 71

6 A Cognitive Approach to Developing Tools to Support Planning / Thomas E. Miller 95

7 Designing a First-Of-A-Kind Group View Display for Team Decision Making: A Case Study / Emilie M. Roth, Laura Lin, Steven Kerch, Stephen J. Kenney, Nubuo Sugibayashi 113

Part III Decision-Making Models 137

8 Self-Evaluation, Stress, and Performance: A Model of Decision Making Under Acute Stress / Michael R. Baumann, Janet A. Sniezek, Clayton A. Buerkle 139

9 Reflective Versus Nonreflective Thinking: Motivated Cognition in Naturalistic Decision Making / Henry Montgomery 159

10 The Management of Temporal Constraints in Naturalistic Decision Making: The Case of Anesthesia / Veronique De Keyser, Anne-Sophie Nyssen 171

11 Analyzing Submarine Decision Making: A Question of Levels / Susan S. Kirschenbaum 189

12 Cognitive and Contextual Factors in Aviation Accidents: Decision Errors / Judith Orasanu, Lynne Martin, Jeannie Davison 209

Part IV Expertise 227

13 What Does It Mean When Experts Disagree? / James Shanteau 229

14 Representing Expertise / Laura G. Militello 245

15 Searching for Evidence: Knowledge and Search Strategies Used by Forensic Scientists / Jan Maarten Schraagen, Henk Leijenhorst 263

16 Using and Gaining Experience in Professional Software Development / Sabine Sonnentag 275

17 Expertise in Laparoscopic Surgery: Anticipation and Affordances / Cynthia O. Dominguez 287

18 Driving Proficiency: The Development of Decision Skills / Helen Altman Klein, Eric John Vincent, Judith J. Isaacson 303

19 Tool Retention and Fatalities in Wildland Fire Settings: Conceptualizing the Naturalistic / Karl E. Weick 321

20 Puzzle-Seeking and Model-Building on the Fire Ground: A Discussion of Karl Weick's Keynote Address / Raanan Lipshitz 337

Part V Teams 347

21 Learning in the Context of Incident Investigation: Team Diagnoses and Organizational Decisions at Four Nuclear Power Plants / John S. Carroll, Jenny W. Rudolph, Sachi Hatakenaka, Theodore L. Wiederhold, Marcello Boldrini 349

22 Distributed Cooperative Problem Solving in the Air Traffic Management System / Philip J. Smith, C. Elaine McCoy, Judith Orasanu 367

23 The Nature of Constraints on Collaborative Decision Making in Health Care Settings / Vimla L. Patel, Jose F. Arocha 383

24 Tactical Mission Analysis by Means of Naturalistic Decision Making and Cognitive Systems Engineering / Arne Worm 407.

Notes:

Includes bibliographical references (pages 429-431) and indexes.

ISBN:

0805835385

0805835393

OCLC:

46732597