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Operations management for MBAs / Jack R. Meredith, Scott M. Shafer.
LIBRA TS155 .M393 2002
Available from offsite location
- Format:
- Book
- Author/Creator:
- Meredith, Jack R.
- Language:
- English
- Subjects (All):
- Production management.
- Physical Description:
- xiii, 406 pages : illustrations ; 26 cm
- Edition:
- Second edition.
- Place of Publication:
- New York, NY : Wiley, [2002]
- Summary:
- This book contains a brief introduction to the basic concepts of operations management. It takes a more strategic, conceptual, and contemporary approach to discuss topics that MBAs are currently facing such as supply chain management, the balanced scorecard, and yield management.
- Contents:
- Chapter 1 The Nature of Operations 1
- Operations 4
- The Experience Economy 11
- Operation Activities 14
- Two Views of Organizations 15
- Chapter 2 Business Strategy and Global Competitiveness 20
- Strategy Formulation 23
- Focus 32
- Strategic Frameworks 37
- Global Competitiveness 41
- Cost and the Role of Productivity 47
- Responsiveness: Customization, Response Time, and Quality 50
- Chapter 3 Quality Management 63
- Quality Management Perspectives 66
- Process Capability 80
- Statistical Quality Control 84
- Chapter 4 Product/Service Design 99
- Three Stages in Output Selection and Design 102
- The Selection Stage 105
- The Product/Service Design Stage 114
- Commercialization 126
- Disruptive Technologies 127
- Chapter 5 Transformation System Design 134
- Forms of Transformation Systems 138
- Selection of a Transformation System 160
- New Transformation Technologies and Reengineering 164
- Chapter 6 Capacity and Location Planning 179
- Forecasting Purposes and Methods 183
- Long-term Capacity/Location Planning 186
- Short-term Capacity Planning 201
- Chapter 7 Schedule Management 229
- The Sequence of Scheduling Activities 232
- Aggregate Planning 238
- Master Scheduling 242
- Scheduling Services 246
- Chapter 8 Supply Chain Management 256
- Defining Supply Chain Management 259
- Strategic Advantages of Supply Chain Management 260
- Supply Chain Elements 261
- Role of Information Technology 274
- Chapter 8 Supplement: The Beer Game 281
- Chapter 9 Inventory Management 285
- Priorities for Inventory Management: The ABC Concept 296
- The Economic Order Quantity (EOQ) 299
- Chapter 10 Material Requirements Planning 308
- MRP for Dependent Demand 310
- MRP Extensions 322
- Chapter 11 Just-in-Time Systems 333
- History and Philosophy of Just-in-Time 336
- Traditional Systems Compared with Just-in-Time 337
- JIT: Benefits, Problems, and Service Applications 351
- Chapter 12 Project Management 358
- Planning the Project 363
- Scheduling the Project: PERT and CPM 367
- Controlling the Project: Cost and Performance 383
- Goldratt's Critical Chain 386.
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 0471000604
- OCLC:
- 47092027
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