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Operations management for MBAs / Jack R. Meredith, Scott M. Shafer.

LIBRA TS155 .M393 2002
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Format:
Book
Author/Creator:
Meredith, Jack R.
Contributor:
Shafer, Scott M.
Language:
English
Subjects (All):
Production management.
Physical Description:
xiii, 406 pages : illustrations ; 26 cm
Edition:
Second edition.
Place of Publication:
New York, NY : Wiley, [2002]
Summary:
This book contains a brief introduction to the basic concepts of operations management. It takes a more strategic, conceptual, and contemporary approach to discuss topics that MBAs are currently facing such as supply chain management, the balanced scorecard, and yield management.
Contents:
Chapter 1 The Nature of Operations 1
Operations 4
The Experience Economy 11
Operation Activities 14
Two Views of Organizations 15
Chapter 2 Business Strategy and Global Competitiveness 20
Strategy Formulation 23
Focus 32
Strategic Frameworks 37
Global Competitiveness 41
Cost and the Role of Productivity 47
Responsiveness: Customization, Response Time, and Quality 50
Chapter 3 Quality Management 63
Quality Management Perspectives 66
Process Capability 80
Statistical Quality Control 84
Chapter 4 Product/Service Design 99
Three Stages in Output Selection and Design 102
The Selection Stage 105
The Product/Service Design Stage 114
Commercialization 126
Disruptive Technologies 127
Chapter 5 Transformation System Design 134
Forms of Transformation Systems 138
Selection of a Transformation System 160
New Transformation Technologies and Reengineering 164
Chapter 6 Capacity and Location Planning 179
Forecasting Purposes and Methods 183
Long-term Capacity/Location Planning 186
Short-term Capacity Planning 201
Chapter 7 Schedule Management 229
The Sequence of Scheduling Activities 232
Aggregate Planning 238
Master Scheduling 242
Scheduling Services 246
Chapter 8 Supply Chain Management 256
Defining Supply Chain Management 259
Strategic Advantages of Supply Chain Management 260
Supply Chain Elements 261
Role of Information Technology 274
Chapter 8 Supplement: The Beer Game 281
Chapter 9 Inventory Management 285
Priorities for Inventory Management: The ABC Concept 296
The Economic Order Quantity (EOQ) 299
Chapter 10 Material Requirements Planning 308
MRP for Dependent Demand 310
MRP Extensions 322
Chapter 11 Just-in-Time Systems 333
History and Philosophy of Just-in-Time 336
Traditional Systems Compared with Just-in-Time 337
JIT: Benefits, Problems, and Service Applications 351
Chapter 12 Project Management 358
Planning the Project 363
Scheduling the Project: PERT and CPM 367
Controlling the Project: Cost and Performance 383
Goldratt's Critical Chain 386.
Notes:
Includes bibliographical references and index.
ISBN:
0471000604
OCLC:
47092027

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