Introduction to information technology / Efraim Turban, R. Kelly Rainer, Jr., Richard E. Potter.

Format:

• Book

Author/Creator:

• Turban, Efraim.

Contributor:

• Rainer, R. Kelly, Jr., 1949-
• Potter, Richard E.

Language:

English

Subjects (All):

• Information technology.
• Management information systems.

Physical Description:

1 volume (various pagings) : color illustrations ; 27 cm

Place of Publication:

New York : John Wiley, 2000.

Contents:

• Part I Information Technology in the Business Environment
• 1. Introduction: Business and Information Technology 1
• Business in the Information Age: Pressures and Responses 3
• Reality Check: Why You Need to Know about Information Technology 13
• What Is an Information System? 17
• Reality Check II: Strategic Questions and Information Technology Answers 23
• 2. Organizations and Information Technology Support 32
• Information Systems Infrastructure and Architecture 34
• Organizations: Structure and IT Support 39
• The Evolution and Types of Information Systems 42
• IT Support at Different Organizational Levels 47
• Managing Information Technology in Organizations 50
• Part II Information Technology Infrastructure
• 3. Computer Hardware 59
• The Significance of Hardware 61
• The Central Processing Unit 63
• Computer Memory 66
• Computer Hierarchy 73
• Input Technologies 82
• Output Technologies 86
• Strategic Hardware Issues 89
• 4. Computer Software 96
• Software History and Significance 98
• Systems Software 100
• Application Software 104
• Software Issues 113
• Programming Languages 117
• Enterprise Software 124
• 5. Managing Organizational Data and Information 133
• Basics of Data Arrangement and Access 134
• The Traditional File Environment 137
• Databases: The Modern Approach 139
• Database Management Systems 145
• Logical Data Models 147
• Data Warehouses 155
• 6. Telecommunications and Networks 171
• The Telecommunications System 173
• Networks 186
• Network Communications Software 189
• Network Processing Strategies 193
• Telecommunications Applications 197
• 7. The Internet and Intranets 206
• What Is the Internet? 208
• The Evolution of the Internet 210
• The Operation of the Internet 213
• Services Provided by the Internet 216
• The World Wide Web 223
• Internet Challenges 230
• Intranets 234
• Part III Applying Information Technology for Competitive Advantage
• 8. Interorganizational and Global Information Systems 242
• Interorganizational Information Systems 244
• Global Information Systems 245
• Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT) 253
• Extranets 260
• Implementing Interorganizational Information Systems 265
• 9. Functional and Enterprise Systems 272
• Information Systems to Support Business Functions 274
• Transaction Processing Information Systems 276
• Accounting and Finance Systems 281
• Marketing and Sales Systems 286
• Production and Operations Systems 290
• Human Resource Management Systems 296
• Integrated Information Systems and Enterprise Resource Planning 300
• 10. Data, Knowledge, and Decision Support 311
• Management and Decision Making 313
• The Data Management Life Cycle 316
• Decision Support Systems 321
• Enterprise Decision Support 328
• Data Visualization Technologies 335
• Knowledge Management and Organizational Knowledge Bases 338
• Knowledge Discovery and Analysis 342
• 11. Intelligent Systems in Business 352
• Artificial Intelligence and Intelligent Systems 354
• Expert Systems 360
• Other Intelligent Systems 366
• Intelligent Agents 374
• Virtual Reality: An Emerging Technology 376
• Ethical and Global Issues of Intelligent Systems 378
• 12. Electronic Commerce 387
• Foundations of Electronic Commerce 389
• Business-to-Consumer Applications 392
• Business-to-Business Applications 409
• Consumers, Market Research, and Customer Support 412
• Infrastructure, Payments, and Other Support 419
• Legal and Ethical Issues in Electronic Commerce 426
• 13. Strategic Information Systems and Reorganization 435
• Strategic Advantage and Information Technology 438
• Porter's Competitive Forces Model and IT 440
• Illustrative Strategic Information Systems 445
• Ineffective Organizations in the Information Age 449
• Business Process Reengineering 453
• Virtual Corporations and Information Technology 465
• Part IV Developing and Managing Systems
• 14. Information Systems Development 473
• Information Systems Planning 475
• The Traditional Systems Development Life Cycle (SDLC) 477
• Alternative Methods for Systems Development 486
• Systems Development Outside the Information Systems Department 492
• Building Internet and Intranet Applications 502
• 15. Implementing IT: Ethics, Impacts, and Security 509
• Ethical Issues 511
• Impacts of IT on Organizations and Jobs 519
• Impacts on Individuals at Work 521
• Societal Impacts and Internet Communities 525
• Security Is a Concern of Everyone 532
• Protecting Information Systems 537.

ISBN:

0471170658

OCLC:

43811257

Online:

Table of Contents