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Quality in health care : strategic issues in health care management / edited by Huw T.O. Davies, Manouche Tavakoli and Mo Malek.

LIBRA RA399.A1 Q83 2001
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Format:
Book
Conference/Event
Contributor:
Davies, H. T. O.
Tavakoli, Manouche.
Malek, M. (Mo), 1949-
Conference Name:
International Conference on Strategic Issues in Health Care Management (4th : 2000 : University of St. Andrews)
Language:
English
Subjects (All):
Medical care--Quality control--Congresses.
Medical care.
Health services administration--Congresses.
Health services administration.
Quality of Health Care.
Medical care--Quality control.
Delivery of Health Care.
Health Services Administration.
Medical Subjects:
Quality of Health Care.
Delivery of Health Care.
Health Services Administration.
Genre:
Conference papers and proceedings.
Physical Description:
xv, 230 pages ; 23 cm
Place of Publication:
Aldershot, Hants, England ; Burlington, VT : Ashgate, [2001]
Contents:
Section 1 System Issues 1
1 The Sisyphean Challenge: Health Services Integration / Thomas G. Rundall 3
2 Process Innovation in Health Care: A New Model for the New Knowledge Economy / Mattia J. Gilmartin, David Melzer 17
Section 2 Bringing About Quality Improvement 27
3 Challenges on the Road to Clinical Governance: The United Kingdom's Strategy for Health Care Quality Improvement / Andrew B. Bindman 29
4 Health Reforms and Quality of Care: Lessons Learnt from Ghana and Central America / Victoria Doyle, David Haran 37
5 Life Cycles in Vivo: Views from the Front Line in the Implementation of a Performance Management System / Peter Buckley, James Watkin 44
6 Benchmarking Bed Management: the State of the Art? An Exploration of Best Practice in Bed Management / Ruth Boaden, Paul Haywood, John Turner, Mary Massey 58
7 Quality of Care: Should we Legislate or Educate? The Nursing Home Scenario as a Case Study / Carmel M. Hughes 79
8 Transformational Change of Health Care Quality: Systemic Reorientation-Not Magic Bullets / Huw Talfryn Oakley Davies 91
Section 3 Variations in Health Care 105
9 Variance in Practice Emergency Medical Admission Rates: Is it Due to Patients, Doctors or Society? / Rebecca Duffy, Harry Staines 107
10 Variations in General Practitioner Referral Rates: Are there Lessons in the Literature? / Catherine A. O'Donnell 118
11 Going Public on Clinical Performance: Lessons from the USA / Martin N. Marshall 144
12 On the Limitations and Pitfalls of Performance Measurement Systems in Health Care / Russell Mannion, Maria Goddard, Peter C. Smith 158
Section 4 Incorporating User Views 171
13 What do Older People Expect from Health and Social Care in the Community? / P. Kliempt, Danny Ruta, Simon Ogston, Marion E.T. McMurdo 173
14 Serving all the Community? The Views and Preferences of Lesbian and Gay Consumers of Health Care / Yaniv Poria, Adrian Coyle, Terry Desombre 184
15 Strategic Health Care Policy and Development for Maori, the Indigenous People of New Zealand / Lynette Stewart, Louise Davis, Sharon Shea 198
Section 5 Choice 213
16 Limited Access to Alternative Models of Maternity Care in the UK: Barriers to Change / J.S. Tucker, Wendy Graham, Marion Hall 215.
Notes:
Selected papers from the Fourth International Conference on Strategic Issues in Health Care Management, held at the University of St. Andrews, Scotland in spring 2000.
Includes bibliographical references.
ISBN:
0754616134
OCLC:
46650585

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