Mediating dangerously : the frontiers of conflict resolution / Kenneth Cloke.

Format:

Book

Author/Creator:

Cloke, Ken, 1941-

Language:

English

Subjects (All):

Conflict management.

Mediation.

Physical Description:

xvi, 251 pages : illustrations ; 24 cm

Place of Publication:

San Francisco : Jossey-Bass, [2001]

Summary:

"Mediating Dangerously" shows conflict resolution professionals how to advance beyond the traditional steps, procedures, and techniques of mediation to unveil its invisible heart and soul and to reveal the subtle and sensitive engine that drives the process of personal and organizational transformation. This book is a major new contribution to the literature of conflict resolution that will inspire and educate professionals in the field for years to come.

Contents:

Part 1 The Inner Frontiers 1

1 The Dangers of Mediation 3

2 Suppression, Settlement, and Resolution 15

3 Honesty and Empathy: Speaking the Unspeakable 25

4 When Helping Becomes a Hindrance 41

5 Exploring the Conflicts Within Ourselves 46

6 Mediating Fear, Apathy, Insanity, and Dishonesty 55

7 Dismantling the Desire for Revenge 73

8 The Magic of Forgiveness 87

9 The Significance of Spirit 108

10 Conflict as a Spiritual Path 119

Part 2 The Outer Frontiers 127

11 Mediating Fascism and Oppressive Relationships 129

12 Power, Rights, and Interests 140

13 Creating Responsible Communities 157

14 What's Better Than the Rule of Law 164

15 Shifting from Debate to Dialogue 174

16 Improving the Way We Fight 186

17 Transforming the System 193

18 The Politics of Conflict 207

19 Conflict Resolution Systems Design and the United Nations 219

20 Where Inner and Outer Frontiers Meet 231.

Notes:

Includes index.

ISBN:

0787953563

OCLC:

44885309