Reading and writing public documents : problems, solutions, and characteristics / edited by Daniël Janssen, Rob Neutelings.

Format:

Book

Contributor:

Janssen, Daniël, 1961-

Neutelings, Rob, 1963-

Series:

Document design companion series ; v. 1.

Document design companion series ; v. 1

Language:

English

Subjects (All):

Government report writing.

Physical Description:

vi, 304 pages : illustrations ; 24 cm.

Place of Publication:

Amsterdam ; Philadelphia : J. Benjamins, [2001]

Contents:

2. How research can lead to better government forms / Carel Jansen, Michael Steehouder 11

3. Undercover research into text quality as a tool for communication management: The case of the Dutch tax department / Jan Renkema 37

4. Optimizing public information brochures: Formative evaluation in document design processes / Menno de Jong, Peter Jan Schellens 59

5. Public documents in a multilingual context / Jacqueline Hulst, Leo Lentz 85

6. Improving the quality of public documents: Or: Why training public writers often doesn't work / Daniel Janssen 105

7. The lack of clarity in a sentence: The style of official documents in Dutch / Frank Jansen 125

8. Convincing citizens: The role of argument quality / Hans Hoeken 147

9. Collaborative writing for the government / Daniel Janssen, Niels van der Mast 171

10. Strategic revision of public documents: How policy writers revise documents in order to reach consensus / Niels van der Mast, Daniel Janssen 211

11. Trust but verify: Local suspensions of the cooperation principle in political communication / Rob Neutelings, Henk Pander Maat 233

12. Reading to assess in professional life: Reading styles of Dutch parliamentarians / Rob Neutelings 255.

Notes:

Includes bibliographical references (pages [275]-296) and index.

ISBN:

1588110095

9027232016

OCLC:

45499813