Information technology and computer applications in public administration : issues and trends / G. David Garson.

Format:

Book

Author/Creator:

Garson, G. David.

Language:

English

Subjects (All):

Public administration--Data processing.

Public administration.

Information technology.

Information resources management.

Physical Description:

304 pages : illustrations ; 25 cm

Place of Publication:

Hershey, PA, USA : Idea Group Pub., [1999]

Summary:

Written by noted academics and public administration practitioners, this anthology covers the management of public information technology, focusing on its politics, organizational change, policy evolution, investment management, access, privacy and other administrative issues. Additional topics include technology diffusion, control systems, data analysis, geographic information systems, agency websites, online research and more.

Information Technology and Computer Applications in Public Administration: Issues and Trends constitutes a survey of many of the most important dimensions of managing information technology in the public sector. In Part I, chapters address general policy and administrative issues. The chapters of Part II represent applied information technology skills needed by public managers. Together, the chapters of this book make a contribution toward the knowledge and competencies needed by researchers and practitioners in this field.

Contents:

Part I Managing Information Technology in the Public Sector

Chapter 1 The Challenge of Teaching Information Technology in Public Administration Graduate Programs / Alana Northrop (California State University-Fullerton) 7

Chapter 2 The Political Dimensions of Information Systems in Public Administration / Bruce Rocheleau (Northern Illinois University) 23

Chapter 3 Information Technology and Organizational Change in the Public Sector / Sonal J. Seneviratne (University of Southern California) 41

Chapter 4 The Evolution of Information Technology Management at the Federal Level: Implications for Public Administration / Stephen H. Holden (Internal Revenue Service) 62

Chapter 5 Strategic Planning for Public Sector Information Management in State Government / Patricia D. Fletcher (University of Maryland, Baltimore County) 81

Chapter 6 Managing Information Privacy and Information Access in the Public Sector / George T. Duncan (Carnegie Mellon University) 99

Chapter 7 Electronic Governance on the Internet / Michael Warren, Louis Weschler (Arizona State University) 118

Part II Computer Applications in Public Administration

Chapter 8 Leading Edge Information Technologies and Their Adoption: Lessons from U. S. Cities / Donald F. Norris (Maryland Institute of Policy Analysis and Research University of Maryland, Baltimore County) 137

Chapter 9 Management Information Systems in the Public Sector / Richard Heeks (University of Manchester, England) 157

Chapter 10 The Software Toolkit Approach for Public Administrators / Carl Grafton, Anne Permaloff (Auburn University at Montgomery) 174

Chapter 11 Computers, Survey Research, and Focus Groups in Public Administration Research and Practice / Michael S. Vasu, Ellen Storey Vasu (North Carolina State University) 196

Chapter 12 Managing Geographic Information Systems in the Public Sector / T. R. Carr (Southern Illinois State University) 220

Chapter 13 Legal Aspects of Electronic Mail in Public Organizations / Charles Prysby (University of North Carolina at Greensboro), Nicole Prysby (Attorney-at-Law, Charlottesville, VA) 231

Chapter 14 World Wide Web Site Design and Use in Public Management / Carmine Scavo, Yuhang Shi (East Carolina University) 246

Chapter 15 On-line Research for Public Managers / G. David Garson (North Carolina State University) 267.

Notes:

Includes bibliographical references and index.

ISBN:

1878289527

OCLC:

39839566