Advocacy skills for health and social care professionals / Neil Bateman.

Format:

Book

Author/Creator:

Bateman, Neil, 1955-

Language:

English

Subjects (All):

Social advocacy.

Patient advocacy.

Physical Description:

185 pages ; 23 cm

Place of Publication:

London ; Philadelphia : J. Kingsley, 2000.

Summary:

This practical guide to advocacy skills is specifically written for those in the health and social care professions. Neil Baitman examines the function of advocacy within these professions and how to interview, negotiate and self-manage successfully. He provides a structure for advocacy a guide to the ethical implications and advice on litigation and legal matters.

Contents:

Part 1 Contexts

1 What advocacy is, why it matters and why it happens 15

2 Ethical principles for effective advocacy 45

3 Advocacy in action 64

Part 2 The advocate's skills

4 Introduction to Part 2 81

5 Interviewing 83

6 Assertiveness and force 99

7 Negotiation 114

8 Self-management 123

9 Legal knowledge and research 138

10 Litigation 158

11 A structure for advocacy 170.

Notes:

Includes bibliographical references and indexes.

ISBN:

1853028657

OCLC:

43894276