Communicating for results : a guide for business and the professions / Cheryl Hamilton with Cordell Parker.

Format:

Book

Author/Creator:

Hamilton, Cheryl.

Contributor:

Parker, Cordell.

Alumni and Friends Memorial Book Fund.

Series:

Wadsworth series in communication studies

Language:

English

Subjects (All):

Communication in management.

Physical Description:

xiv, 498 pages : illustrations ; 24 cm.

Edition:

Sixth edition.

Place of Publication:

Belmont, CA : Wadsworth/Thomson Learning, [2001]

Summary:

Drawing on case studies and research from both management and communications fields, this book provides readers with an understanding of the basic concepts and techniques needed to communicate successfully in today's business world. Separate chapters on the communication process and organizational theory form the foundation for later discussions of interpersonal relationships, effective listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing, with special attention given to informational and employment interview strategies. Subsequent chapters examine small groups and leadership within them. The three final chapters offer guidance in informative and persuasive presentations, including attention to verbal delivery and visual aids.

Notes:

Includes bibliographical references (pages 471-487) and index.

Local Notes:

Acquired for the Penn Libraries with assistance from the Alumni and Friends Memorial Book Fund.

ISBN:

053456223X

OCLC:

44162625