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Health care communication using personality type : patients are different! / Judy Allen and Susan A. Brock.
Holman Biotech Commons R727.3 .A44 2000
Available
- Format:
- Book
- Author/Creator:
- Allen, Judy, 1947-
- Language:
- English
- Subjects (All):
- Medical personnel and patient.
- Patients--Psychology.
- Patients.
- Myers-Briggs Type Indicator.
- Professional-Patient Relations.
- Patients--psychology.
- Personality Inventory.
- Medical Subjects:
- Professional-Patient Relations.
- Patients--psychology.
- Personality Inventory.
- Physical Description:
- vii, 213 pages : illustrations ; 23 cm
- Place of Publication:
- London ; Philadelphia : Routledge, 2000.
- Summary:
- The importance of effective communication in health care, both with patients and with other professionals, has long been acknowledged. However, most models assume that the people with whom we communicate will react in the same way -- what works for one person will be equally good for another.
- In Health Care Communication Using Personality Type, Judy Allen and Susan A. Brock challenge this assumption. This groundbreaking book draws upon research data and examples from everyday health care situations to demonstrate that the behavior differences we all experience in others actually fit within a readily understandable framework (based on the Myers-Briggs Type Indicator). Using this knowledge, health professionals can learn to vary the way in which they approach patients and colleagues, to break bad news more effectively and to encourage clients to follow clinical advice.
- Contents:
- 1 Communication, health care and the perspective of type: introducing the theory 1
- 2 Introducing FLEX Care 29
- 3 Seeing type preference in action: how can I use this framework as I work in my setting? 48
- 4 Using a knowledge of psychological type when breaking bad news 77
- 5 Adherence
- encouraging patients to follow clinical advice 100
- 6 Working together 110
- 7 Type
- a tool for personal and professional development 146
- 8 Creating committed action 181.
- Notes:
- Includes bibliographical references (pages [207]-208) and index.
- ISBN:
- 0415213738
- 0415213746
- OCLC:
- 78484878
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