Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs.

Format:

Book

Author/Creator:

Coombs, W. Timothy

Series:

Sage series in public relations ; v. 2.

Sage series in public relations ; v. 2

Language:

English

Subjects (All):

Crisis management.

Communication in management.

Physical Description:

xi, 177 pages ; 24 cm.

Place of Publication:

Thousand Oaks : Sage Publications, [1999]

Summary:

Explaining how crisis management can prevent or reduce the threats of a crisis, this book provides guidelines for how best to act and react in an emergency situation. Drawing on firsthand experience in crisis management, Coombs provides detailed explanations about preparing for crisis, detecting crises, and preventing crisis.

Contents:

Need for more crisis management information

Outline for an ongoing approach to crisis management

Signal detection

Crisis prevention

Crisis preparation

Crisis recognition

Crisis containment and recovery

Post-crisis concerns.

Notes:

Includes bibliographical references (pages 159-171) and index.

ISBN:

076191319X

0761913203

OCLC:

41346962