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SAP : inside the secret software power / Gerd Meissner.

Lippincott Library HD9696.C63 G37 2000
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Format:
Book
Author/Creator:
Meissner, Gerd.
Contributor:
John G. Hartman Memorial Library Fund.
Language:
English
Subjects (All):
Computer software industry--Germany--History.
Computer software industry.
Client/server computing.
Business--Data processing.
Business.
History.
Germany.
Physical Description:
xviii, 238 pages : illustrations ; 23 cm
Place of Publication:
New York : McGraw-Hill, [2000]
Summary:
In this riveting tell-all book, an international technology reporter takes an in-depth and penetrating look at SAP's founders, employees, customers, critics, competitors, and strategies. He profile the company's meteoric rise to become the world's second-largest software company. 15 charts.
Contents:
Preface: SAP
The Opportunity for Globalization xi
Introduction: The October 1996 Plunge of SAP's Stock xv
Part I Development Phase, 1972-1980 1
Chapter 1 Start-up
Leaving IBM's Open-Plan Office 3
Chapter 2 Growth Phase
"We Learned with Each Implementation" 18
Part II Products, Services, and Markets
Core Competencies 41
Chapter 3 SAP R/3
Product Development and Customers 43
Chapter 4 Positioning in the High-End Market Segment 59
Chapter 5 Success in the United States
The Klaus Factor 76
Chapter 6 Systems Implementation
"Being Sold Down the River" 108
Chapter 7 Corporate Culture
The Beehive in Walldorf 134
Part III Publicity 149
Chapter 8 SAP and the Media
A Critical Relationship 151
Chapter 9 Outstanding Performance for Shareholders 161
Chapter 10 Washing Dirty Linen in Public
The Resignation of Cofounder Hans-Werner Hector 170
Part IV Outlook on the Future 181
Chapter 11 On Friendly Terms with Microsoft 183
Chapter 12 Application Software for the Internet
Emitting Sparks 188
SAP Addresses 217.
Notes:
First published in Germany in 1997 by Hoffmann und Campe Verlag, Hamburg.
Includes bibliographical references and index.
Local Notes:
Acquired for the Penn Libraries with assistance from the John G. Hartman Memorial Library Fund.
ISBN:
0071347852
OCLC:
41388794

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