Physician-patient relations : a guide to improving satisfaction / Henrie Moise.

Format:

Book

Author/Creator:

Moise, Henrie.

Contributor:

American Medical Association.

Language:

English

Subjects (All):

Physician and patient.

Patient satisfaction.

Physician-Patient Relations.

Patient Satisfaction.

Medical Subjects:

Physician-Patient Relations.

Patient Satisfaction.

Physical Description:

v, 54 pages : illustrations ; 23 cm

Other Title:

Physician patient relations

Place of Publication:

Chicago, Ill. : American Medical Association, [1999]

Summary:

Cultivate the optimal physician-patient relationship. Assure patient satisfaction and loyalty by offering more efficient, "patient-friendly" service. This unique text offers concise, step-by-step strategies to manage the unique challenges of physician-patient interaction. Drawing from the latest consumer and professional literature, Physician-Patient Relations presents techniques and suggestions that are easily integrated into any practice setting.

This valuable guide will enable you to: -- handle scheduling delays, -- streamline administrative functions, -- assess patient satisfaction, -- communicate more effectively, and-- respect patient rights.

Notes:

Includes bibliographical references (pages 53-54).

ISBN:

0899709818

OCLC:

42346342