Grave words : notifying survivors about sudden, unexpected deaths / Kenneth V. Iserson.

Format:

Book

Author/Creator:

Iserson, Kenneth V.

Language:

English

Subjects (All):

Sudden death--Psychological aspects.

Sudden death.

Counseling.

Bereavement--Psychological aspects.

Bereavement.

Grief.

Counseling--methods.

Survivors--psychology.

Death.

Medical Subjects:

Counseling--methods.

Survivors--psychology.

Death.

Grief.

Physical Description:

xii, 342 pages ; 23 cm

Place of Publication:

Tucson, Ariz. : Galen Press, [1999]

Summary:

Written to provide all those in the helping professions who must relate tragic news. In-depth information, protocols, and actual case studies tailored to a variety of situations teach potential notifiers: -- To be aware on non-verbal communication-- What words to use-- "Helping" phrases and how to avoid cliches-- Protocols for long-distance telephone notifications-- Which resources and referrals survivors need-- How to request organ or tissue donation-- How to identify acute grief reactions-- How and when to follow up with survivors

Includes national bereavement resources, educational outline, and in-the-line-of-duty notifications, as well as airline disaster protocols.

Notes:

Includes bibliographical references and index.

ISBN:

1883620023

OCLC:

40907667