Ending the blame culture / Michael Pearn, Chris Mulrooney, and Tim Payne.

Format:

Book

Author/Creator:

Pearn, Michael.

Contributor:

Mulrooney, Chris.

Payne, Tim.

Language:

English

Subjects (All):

Psychology, Industrial.

Errors.

Organizational behavior.

Physical Description:

xviii, 218 pages : illustrations ; 25 cm

Place of Publication:

Aldershot, Hampshire, England ; Brookfield, Vt., USA : Gower, [1998]

Contents:

Chris Swinson's Biggest Mistake xvii

Part 1 Coming to Terms with Mistakes 1

1 The importance of learning from mistakes 3

Tony Fraher's Biggest Mistake 18

2 Facing up to mistakes 21

Edward Simons's Biggest Mistake 44

3 Mistakes people make

a study 47

Carl Snitcher's Biggest Mistake 78

4 Lessons learned from mistakes 81

David Arnold's Biggest Mistake 94

Part 2 Harnessing the Positive Power of Mistakes 97

5 Learning from mistakes made by organizations 99

David Bruce's Biggest Mistake 112

6 Cultivating intelligent mistakes in a gain culture 115

Geoff Morrow's Biggest Mistake 131

7 How we can learn from our mistakes 133

Gerry Cottle's Biggest Mistake 169

8 Freedom to make mistakes: some examples of breaking with convention 171

Michael Day's Biggest Mistake 187

9 Managing the positive power of mistakes 189

Norman Adsetts' Biggest Mistake 202.

Notes:

Includes bibliographical references (pages 209-212) and index.

ISBN:

0566079968

OCLC:

38039620