Designing and managing programs : an effectiveness-based approach / Peter M. Kettner, Robert M. Moroney, and Lawrence L. Martin.

Format:

Book

Author/Creator:

Kettner, Peter M., 1936-

Contributor:

Moroney, Robert, 1936-

Martin, Lawrence L.

Series:

Sage sourcebooks for the human services series ; v. 11.

Sage sourcebooks for the human services ; v. 11

Language:

English

Subjects (All):

Social service--United States--Planning.

Social service.

Social service--United States--Evaluation.

Planning.

United States.

Evaluation.

Social service--United States--Finance.

Finance.

Physical Description:

x, 262 pages ; 23 cm.

Edition:

Second edition.

Place of Publication:

Thousand Oaks, Calif. : Sage Publications, [1999]

Summary:

How can you design effective social programs? How can you ensure that those programs address the needs of those they serve? Designing and Managing Programs offers the answers and provides instructions for designing, implementing, managing, and assessing social programs. The authors first tackle the problem of identifying the need for specific social programs. Next, they discuss program design, goal-setting, budget development and management, administration, and program evaluation. In this second edition of Designing and Managing Programs, the authors have strengthened the usability and the timeliness of the book and incorporated changes to the technical sections on goals and objectives, program design, management information systems, and budgeting. This volume also includes new material on evaluation of quality and performance measurement and a new appendix that illustrates a format for reporting performance measures.

Notes:

Includes bibliographical references (pages 249-252) and index.

ISBN:

0761915486

0761915494

OCLC:

39539414