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Computer telephone integration / Rob Walters.

LIBRA TK6397 .W35 1999
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Format:
Book
Author/Creator:
Walters, Rob (Oxford tour guide)
Series:
Artech House telecommunications library
The Artech House telecommunications library
Language:
English
Subjects (All):
Digital telephone systems--Automation.
Digital telephone systems.
Computer networks.
Physical Description:
xvii, 462 pages : illustrations ; 24 cm.
Edition:
Second edition.
Place of Publication:
Boston, MA : Artech House, [1999]
Summary:
This revised edition offers a comprehensive analysis of where computer telephony integration (CTI) came from and where it is going. The book provides a clear, in-depth coverage of all of CTI, including technology, standards, applications, system engineering, industry structure, the market, and future developments. The book features expanded coverage of CTI and new information on media processing, automation, and messaging.
Notes:
Includes bibliographical references and index.
ISBN:
0890069697
OCLC:
39860047

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