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Total Quality Management as a holistic management concept : the European model for business excellence / Klaus J. Zink.
Lippincott Library HD62.15 .Z56 1998
Available
- Format:
- Book
- Author/Creator:
- Zink, Klaus J., 1947-
- Language:
- English
- Subjects (All):
- Total quality management.
- Physical Description:
- ix, 355 pages : illustrations ; 24 cm
- Place of Publication:
- Berlin ; New York : Springer-Verlag, [1998]
- Notes:
- "With 165 figures."
- Includes bibliographical references (pages [325]-346) and index.
- ISBN:
- 3540639586
- OCLC:
- 38120671
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