Encyclopedia of conflict resolution / Heidi Burgess and Guy M. Burgess.

Format:

Book

Author/Creator:

Burgess, Heidi.

Contributor:

Burgess, Guy M., 1949-

Language:

English

Subjects (All):

Conflict management--Encyclopedias.

Conflict management.

Dispute resolution (Law)--Encyclopedias.

Dispute resolution (Law).

Genre:

Encyclopedias.

Physical Description:

x, 356 pages ; 26 cm

Place of Publication:

Santa Barbara, Calif. : ABC-CLIO, [1997]

Summary:

In the past 20 years, conflict resolution--which includes such negotiation techniques as mediation and arbitration--has grown rapidly as a scholarly and professional field. More and more people are finding that these techniques provide an efficient and cost-effective means of settling personal, organizational, business, community, and international disputes. "Encyclopedia of Conflict Resolution" is the first of its kind and presents all the concepts, techniques, information, and resources vital to this important field. Topics covered include events, people, organizations, and training and academic programs. This is a useful reference work for students, parents, teachers, and business people, as well as mediators and other conflict resolution professionals.

Notes:

Includes bibliographical references (pages 327-341) and index.

ISBN:

0874368391

OCLC:

36695319