Interactional supervision / Lawrence Shulman.

Format:

• Book

Author/Creator:

• Shulman, Lawrence.

Language:

English

Subjects (All):

• Social workers--Supervision of.
• Social interaction.
• Interpersonal communication.
• Social workers--Supervision of--United States.
• United States.

Physical Description:

xii, 351 pages : illustrations ; 23 cm

Place of Publication:

Washington, DC : NASW Press, [1993]

Contents:

• Part I Interactional Supervision
• Chapter 1 Introduction, Overview, and Basic Assumptions 3
• Empirical Base 9
• Chapter 2 An Interactional Approach to Supervision 11
• Worker-System Interaction 15
• Obstacles to Worker-System Interaction 18
• Supervision Function 19
• Part II Supervision and the Phases of Work
• Chapter 3 Preparatory and Beginning Skills in Supervision 35
• Supervision and the Phases of Work 35
• The New Supervisor: Some Variations on the Theme 45
• Affirmative Action in Promotion and Hiring: Issues for the Supervisor 59
• Supervisory Beginnings with New Workers 65
• Research Findings 75
• Chapter 4 Work-Phase Skills in Supervision 78
• Work-Phase Model 79
• Chapter 5 Supervisory Endings and Transitions 141
• The Worker's Ending Experience 142
• The Supervisor's Ending Experience 149
• Part III Education and Evaluation Functions
• Chapter 6 Educational Function of Supervision 155
• Assumptions about Teaching and Learning 156
• Requirements for Effective Learning 158
• Skills of Professional Performance 160
• Teaching Core Practice Skills 161
• Monitoring Skills Development 199
• Chapter 7 Evaluation Function of Supervision 203
• Obstacles to Effective Evaluations: The Supervisor's Viewpoint 203
• Evaluation Content and Process 205
• Part IV Working with Staff Groups
• Chapter 8 Supervision of Staff Groups 213
• Dynamics of Supervisory Work with Staff Groups 214
• Mutual Aid Processes 216
• Beginning Phase in Groups: The Contracting Process 218
• Work Phase in Groups 231
• Authority Theme: Group-Supervisor Relationships 251
• Ending Phase in Groups 256
• Chapter 9 Helping Staff Cope with Trauma 258
• Death of a Worker's Client 259
• Death of a Staff Member 263
• Physical Attack by a Client on a Worker 265
• Public Questioning of Agency Policies 266
• Service Reductions, Staff Cutbacks, and Reorganization 269
• Impact of a Social Trauma 281
• Part V Mediating Conflict between Staff and the System
• Chapter 10 Working with the System 287
• Supervisor's Role in Mediating Conflict with the System 287
• Helping Staff Negotiate the System 289
• Third-Force Function 294
• Coda: Recording Procedures and Professional Competence 311
• Appendix Notes on Research Methodology 315
• Instrument Development and Testing 316
• Methodology of the 1981 Study 321
• Methodology of the 1991 Study 325.

Notes:

Includes bibliographical references (pages 329-336) and index.

ISBN:

0871012200 :

OCLC:

26672294