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Interactional supervision / Lawrence Shulman.
LIBRA HV40.54 .S58 1993
Available from offsite location
- Format:
- Book
- Author/Creator:
- Shulman, Lawrence.
- Language:
- English
- Subjects (All):
- Social workers--Supervision of.
- Social interaction.
- Interpersonal communication.
- Social workers--Supervision of--United States.
- United States.
- Physical Description:
- xii, 351 pages : illustrations ; 23 cm
- Place of Publication:
- Washington, DC : NASW Press, [1993]
- Contents:
- Part I Interactional Supervision
- Chapter 1 Introduction, Overview, and Basic Assumptions 3
- Empirical Base 9
- Chapter 2 An Interactional Approach to Supervision 11
- Worker-System Interaction 15
- Obstacles to Worker-System Interaction 18
- Supervision Function 19
- Part II Supervision and the Phases of Work
- Chapter 3 Preparatory and Beginning Skills in Supervision 35
- Supervision and the Phases of Work 35
- The New Supervisor: Some Variations on the Theme 45
- Affirmative Action in Promotion and Hiring: Issues for the Supervisor 59
- Supervisory Beginnings with New Workers 65
- Research Findings 75
- Chapter 4 Work-Phase Skills in Supervision 78
- Work-Phase Model 79
- Chapter 5 Supervisory Endings and Transitions 141
- The Worker's Ending Experience 142
- The Supervisor's Ending Experience 149
- Part III Education and Evaluation Functions
- Chapter 6 Educational Function of Supervision 155
- Assumptions about Teaching and Learning 156
- Requirements for Effective Learning 158
- Skills of Professional Performance 160
- Teaching Core Practice Skills 161
- Monitoring Skills Development 199
- Chapter 7 Evaluation Function of Supervision 203
- Obstacles to Effective Evaluations: The Supervisor's Viewpoint 203
- Evaluation Content and Process 205
- Part IV Working with Staff Groups
- Chapter 8 Supervision of Staff Groups 213
- Dynamics of Supervisory Work with Staff Groups 214
- Mutual Aid Processes 216
- Beginning Phase in Groups: The Contracting Process 218
- Work Phase in Groups 231
- Authority Theme: Group-Supervisor Relationships 251
- Ending Phase in Groups 256
- Chapter 9 Helping Staff Cope with Trauma 258
- Death of a Worker's Client 259
- Death of a Staff Member 263
- Physical Attack by a Client on a Worker 265
- Public Questioning of Agency Policies 266
- Service Reductions, Staff Cutbacks, and Reorganization 269
- Impact of a Social Trauma 281
- Part V Mediating Conflict between Staff and the System
- Chapter 10 Working with the System 287
- Supervisor's Role in Mediating Conflict with the System 287
- Helping Staff Negotiate the System 289
- Third-Force Function 294
- Coda: Recording Procedures and Professional Competence 311
- Appendix Notes on Research Methodology 315
- Instrument Development and Testing 316
- Methodology of the 1981 Study 321
- Methodology of the 1991 Study 325.
- Notes:
- Includes bibliographical references (pages 329-336) and index.
- ISBN:
- 0871012200 :
- OCLC:
- 26672294
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