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Serving the American public : best practices in customer-driven stragetic planning : Federal Benchmarking Consortium Study Report / Al Gore, Vice President of the United States.
LIBRA JK421 .N35818 1997
Available from offsite location
- Format:
- Book
- Government document
- Author/Creator:
- National Performance Review (U.S.)
- Language:
- English
- Subjects (All):
- Administrative agencies--United States--Planning.
- Administrative agencies.
- Strategic planning--United States.
- Strategic planning.
- Planning.
- United States.
- Consumer satisfaction--United States.
- Consumer satisfaction.
- Customer services--United States.
- Customer services.
- Benchmarking (Management).
- Physical Description:
- iii, 50 pages : illustrations ; 28 cm
- Other Title:
- Best practices in customer-driven strategic planning
- Federal Benchmarking Consortium Study Report
- Place of Publication:
- Washington, DC : National Performance Review, [1997]
- Notes:
- "February 1997."
- Includes bibliographical references.
- OCLC:
- 224136125
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