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The total quality journey / [edited by Jean-Marie Martino].
LIBRA HD62.15 .T67 1997
Available from offsite location
- Format:
- Book
- Series:
- Conference Board report ; no. 1181-97-CH.
- Report / The Conference Board ; no. 1181-97-CH
- Language:
- English
- Subjects (All):
- Total quality management--United States--Case studies.
- Total quality management.
- United States.
- Malcolm Baldrige National Quality Award.
- Genre:
- Case studies.
- Physical Description:
- 38 pages : illustrations (some color) ; 28 cm.
- Place of Publication:
- New York, NY : Conference Board, [1997]
- Notes:
- Cover title.
- "Report based on speeches presented at the 1996 Regional Malcolm Baldrige Award conferences, held in Chicago on May 7, Atlanta on May 29, Boston on June 6, and San Francisco on June 13. Conferences focused on lessons companies learned while applying for the Baldrige Award."--[P. 2].
- "A conference report."
- Includes bibliographical references.
- ISBN:
- 0823706303
- OCLC:
- 36901268
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