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Meeting the demands of tomorrow's customers / edited by Diane Palframan and Andrew Tank.
LIBRA HF5415.5 .M44 1996
Available from offsite location
- Format:
- Book
- Series:
- Conference Board report ; no. 1174-96-CR.
- Conference Board report ; no. 1174-96-CR
- Language:
- English
- Subjects (All):
- Customer services--Management--Congresses.
- Customer services.
- Customer services--Management.
- Customer relations--Congresses.
- Customer relations.
- Genre:
- Conference papers and proceedings.
- Physical Description:
- 22 pages : illustrations ; 28 cm.
- Place of Publication:
- New York, N.Y. : Conference Board, [1996]
- Notes:
- Title from caption.
- "A conference report"--Cover.
- "Based on the proceedings of the Conference Board Europe's joint marketing and logistics forum held in London in May 1996"--p. 5.
- OCLC:
- 187456550
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