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Quality management in hospitality : best practice in action / edited by Andrew Lockwood, Michael Baker and Andrew Ghillyer.
LIBRA TX911.3.M27 Q34 1996
Available from offsite location
- Format:
- Book
- Language:
- English
- Subjects (All):
- Hospitality industry--Great Britain--Management.
- Hospitality industry.
- Total quality management--Hospitality industry.
- Total quality management.
- Management.
- Great Britain.
- Physical Description:
- vii, 167 pages : illustrations ; 25 cm
- Place of Publication:
- London : Cassell, 1996.
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 0304334863
- 0304334855
- OCLC:
- 35821941
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