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Dealing with customer complaints / Tom Williams.

LIBRA HF5415.5 .W583 1996
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Format:
Book
Author/Creator:
Williams, Tom, 1954-
Language:
English
Subjects (All):
Consumer complaints.
Physical Description:
xi, 132 pages : illustrations ; 26 cm
Place of Publication:
Aldershot, Hampshire, England ; Brookfield, Vt. : Gower, [1996]
Notes:
Includes bibliographical references and index.
ISBN:
0566076977
OCLC:
33819675

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