Inspiring commitment : how to win employee loyalty in chaotic times / Anthony Mendes.

Format:

Book

Author/Creator:

Mendes, Anthony, 1950-

Language:

English

Subjects (All):

Employee motivation.

Commitment (Psychology).

Employee loyalty.

Interpersonal relations.

Teams in the workplace.

Physical Description:

x, 178 pages ; 21 cm

Place of Publication:

Chicago, IL : Irwin Professional Pub., 1996.

Summary:

Commitment is a set of reliable, predictable, and dedicated behaviors that separate success from failure. Having a high level of commitment can lead a person to success in both professional and personal endeavors. Employee commitment is the linchpin for many of today's popular business initiatives, including customer service, safety, and quality. But in a time of heightened flux, it is increasingly difficult to gain the trust, loyalty, and commitment of the work force. Inspiring Commitment shows how companies can overcome these challenges and improve performance through effective goal maintenance, decision-making, and team-building. Filled with real-world success stories designed to motivate everyone from the CEO to the frontline worker, Inspiring Commitment outlines a process to assess and develop commitment through a series of entertaining, interactive exercises, including a "commitment questionnaire"; strengthen weak components of current commitments; and reach personal, team, and organizational goals. As the old ways of doing business fade away, old-fashioned company loyalty is disappearing as well. Inspiring Commitment describes how to handle the challenges facing today's workplace, including downsizing, family issues, and global competition, while maintaining the confidence of employees.

Notes:

Includes index.

ISBN:

0786304227

OCLC:

33407265