A vision and implementation strategy for improved customer-oriented service delivery : implementing the National Performance Review's information technology recommendations
MLA
United States. and National Performance Review (U.S.). A vision and implementation strategy for improved customer-oriented service delivery : implementing the National Performance Review's information technology recommendations. [Washington, DC] : National Performance Review, [1995]
APA
United States. & National Performance Review (U.S.). (1995). A vision and implementation strategy for improved customer-oriented service delivery : implementing the National Performance Review's information technology recommendations. [Washington, DC] : National Performance Review.
Chicago
United States. and National Performance Review (U.S.). A vision and implementation strategy for improved customer-oriented service delivery : implementing the National Performance Review's information technology recommendations. [Washington, DC] : National Performance Review, [1995]