Total quality management in the public sector : an international perspective
MLA
Morgan, Colin and Stephen P. Murgatroyd. Total quality management in the public sector : an international perspective. Buckingham, England ; Philadelphia : Open University Press, 1994.
APA
Morgan, C. & Murgatroyd, S. (1994). Total quality management in the public sector : an international perspective. Buckingham, England ; Philadelphia : Open University Press.
Chicago
Morgan, Colin and Stephen P. Murgatroyd. Total quality management in the public sector : an international perspective. Buckingham, England ; Philadelphia : Open University Press, 1994.