1 option
The quality journey : how winning the Baldrige sparked the remaking of IBM / Joseph H. Boyett ; with Stephen Schwartz, Laurence Osterwise, and Roy Bauer.
Lippincott Library HD9696.C64 I48316 1993
Available
- Format:
- Book
- Author/Creator:
- Boyett, Joseph H.
- Language:
- English
- Subjects (All):
- International Business Machines Corporation.
- Computer industry--United States--Quality control.
- Computer industry.
- Computer industry--United States--Management.
- Malcolm Baldrige National Quality Award.
- Management.
- Quality control.
- United States.
- Physical Description:
- xviii, 349 pages : illustrations ; 24 cm
- Place of Publication:
- New York, NY : Dutton, 1993.
- Notes:
- Includes index.
- ISBN:
- 0525936599
- OCLC:
- 27812715
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.