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Profiting from total quality / edited by Holly L. Gallo.
LIBRA HD62.15 .P76 1993
Available from offsite location
- Format:
- Book
- Conference/Event
- Conference Name:
- Profiting from Total Quality Conference (1993 : London, England)
- Annual Quality Conference (6th : 1993 : New York, N.Y.)
- Series:
- Conference Board report ; no. 1048.
- Conference Board report ; no. 1048
- Language:
- English
- Subjects (All):
- Total quality management--Congresses.
- Total quality management.
- Customer relations--Congresses.
- Customer relations.
- Consumer satisfaction--Congresses.
- Consumer satisfaction.
- Genre:
- Conference papers and proceedings.
- Physical Description:
- 37 pages ; 28 cm.
- Place of Publication:
- New York : Conference Board, [1993]
- Notes:
- Caption title.
- Papers presented at the Conference Board's Profiting From Total Quality Conference in London and sixth Annual Quality Conference in New York, both held in March 1993.
- ISBN:
- 082370520X
- OCLC:
- 29149316
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