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Managing for quality in the financial services industry / Anthony E. Ansell.
- Format:
- Book
- Author/Creator:
- Ansell, Tony.
- Series:
- Strategic management of financial institutions
- Language:
- English
- Subjects (All):
- Financial services industry--Quality control.
- Financial services industry.
- Total quality management.
- Physical Description:
- xvi, 344 pages : illustrations ; 26 cm.
- Edition:
- First edition.
- Place of Publication:
- London, UK ; New York, NY, USA : Chapman & Hall, 1993.
- Notes:
- Includes bibliographical references (page 338) and index.
- ISBN:
- 0412473003
- OCLC:
- 26974532
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