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Blueprints for continuous improvement : lessons from the Baldrige winners / Richard M. Hodgetts.

Lippincott Library HD62.15 .H62 1993
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Format:
Book
Author/Creator:
Hodgetts, Richard M.
Series:
AMA management briefing
Language:
English
Subjects (All):
Total quality management--United States--Case studies.
Total quality management.
Benchmarking (Management).
United States.
Benchmarking (Management)--United States--Case studies.
Malcolm Baldrige National Quality Award.
Genre:
Case studies.
Physical Description:
119 pages : illustrations ; 21 cm.
Place of Publication:
New York : AMA Membership Publications Division, American Management Association, [1993]
ISBN:
0814423523
OCLC:
28337833

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