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Purchasing and materials management's role in total quality management and customer satisfaction / by Joseph R. Carter and Ram Narasimhan.
LIBRA HD62.15 .C378 1993
Available from offsite location
- Format:
- Book
- Author/Creator:
- Carter, Joseph R. (Joseph Robert), 1951-
- Language:
- English
- Subjects (All):
- Total quality management.
- Purchasing.
- Materials management.
- Consumer satisfaction.
- Physical Description:
- 87 pages : illustrations ; 28 cm
- Other Title:
- Total quality management and customer satisfaction.
- Place of Publication:
- [Tempe, Ariz.] : Center for Advanced Purchasing Studies, [1993]
- ISBN:
- 0945968124
- OCLC:
- 28084804
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