Integrated distribution management : competing on customer service, time, and cost / by Christopher Gopal and Harold Cypress.

Format:

Book

Author/Creator:

Gopal, Christopher.

Contributor:

Cypress, Harold.

Series:

Business One Irwin/APICS library of integrated resource management

The Business One Irwin/APICS library of integrated resource management

Language:

English

Subjects (All):

Physical distribution of goods--Management.

Physical distribution of goods.

Business logistics.

Physical Description:

xv244 pages : illustrations ; 24 cm.

Place of Publication:

Homewood, Ill. : Business One Irwin, [1993]

Summary:

Customer satisfaction is the key to gaining and sustaining competitive advantage. Delivering it means seamlessly connecting all supply chain resources - manufacturing, distribution, and order management. Integrated distribution management does that and more. Integrated Distrbution Management will help you understand how to design and implement innovative business processes that satisfy customers, reduce supply chain cycle times, and return the most for your manufacturing and distribution investment. Christopher Gopal and Harold Cypress take a pioneering approach by transforming integrated distribution management into supply chain process improvement - opening the doors to the power of reengineering and information technology. Integrated Distribution Management addresses the concepts, issues, and risks involved in designing efficient, integrated distribution processes. You'll also find: approaches for managing and measuring distribution operations, including order management, network management, and inventory management; information technology requirements for integrated distribution and advanced distribution methods used by leading-edge firms - and a look at the logistics enterprises that drive them. This book is a powerful tool for the innovative practitioner as well as those preparing for the CIRM examination. Both consultants and line managers will benefit from the new approaches Gopal and Cypress offer. Intergrated Distribution Management shows you how to adapt to current and future logistics demands and position your firm as a customer-driven enterprise.

Notes:

Includes bibliographical references and index.

ISBN:

155623578X

OCLC:

27105490