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The pursuit of quality through personal change / Harry I. Forsha.
LIBRA HF5415.5 .F67 1992
Available from offsite location
- Format:
- Book
- Author/Creator:
- Forsha, Harry I., 1946-
- Language:
- English
- Subjects (All):
- Customer relations.
- Customer services.
- Quality of products.
- Physical Description:
- xiii, 191 pages : illustrations ; 24 cm
- Place of Publication:
- Milwaukee, Wis. : ASQC Quality Press, [1992]
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 0873891406
- OCLC:
- 24430097
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