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Managing in the service economy / James L. Heskett.
LIBRA HD9980.5 .H47 1986
Available from offsite location
- Format:
- Book
- Author/Creator:
- Heskett, James I.
- Language:
- English
- Subjects (All):
- Service industries--Management.
- Service industries.
- Physical Description:
- viii, 211 pages : illustrations ; 25 cm
- Place of Publication:
- Boston, Mass. : Harvard Business School Press, 1986.
- Notes:
- Includes index.
- Bibliography: pages 195-204.
- ISBN:
- 0875841309
- OCLC:
- 13010710
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