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Close to the customer : 25 management tips from the other side of the counter / James H. Donnelly, Jr.
Lippincott Library HF5415.5 .D65 1992
Available
- Format:
- Book
- Author/Creator:
- Donnelly, James H.
- Language:
- English
- Subjects (All):
- Customer services--Management.
- Customer services.
- Consumer satisfaction.
- Supervision of employees.
- Leadership.
- Physical Description:
- x, 214 pages ; 21 cm
- Place of Publication:
- Homewood, Ill. : Business One Irwin, [1992]
- ISBN:
- 1556235690
- OCLC:
- 23650087
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