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The service focus : developing winning game plans for service companies / John C. Shaw.
LIBRA HD9981.5 .S53 1990
Available from offsite location
- Format:
- Book
- Author/Creator:
- Shaw, John C. (John Clark), 1933-
- Language:
- English
- Subjects (All):
- Service industries--United States--Management.
- Service industries.
- United States.
- Management.
- Strategic planning--United States.
- Strategic planning.
- Physical Description:
- xiii, 262 pages : illustrations ; 24 cm
- Place of Publication:
- Homewood, Ill. : Dow Jones-Irwin, [1990]
- Notes:
- Includes index.
- Includes bibliographical references.
- ISBN:
- 155623239X
- OCLC:
- 19885950
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