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Service quality : multidisciplinary and multinational perspectives / edited by Stephen W. Brown ... [and others].
Lippincott Library HD9980.5 .S4253 1991
Available
- Format:
- Book
- Language:
- English
- Subjects (All):
- Service industries--Quality control--Congresses.
- Service industries.
- Service industries--Quality control.
- Genre:
- Conference papers and proceedings.
- Physical Description:
- xviii, 350 pages : illustrations ; 24 cm
- Place of Publication:
- Lexington, Mass. : Lexington Books, [1991]
- Summary:
- To learn more about Rowman & Littlefield titles please visit us at www.rowmanlittlefield.com.
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 0669211524
- OCLC:
- 21674916
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