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Increasing patient satisfaction : a guide for nurses / Roberta L. Messner, Susan J. Lewis.
LIBRA RT85.5 .M47 1996
Available from offsite location
- Format:
- Book
- Author/Creator:
- Messner, Roberta L.
- Language:
- English
- Subjects (All):
- Nursing--Quality control.
- Nursing.
- Patient satisfaction.
- Nurse and patient.
- Patient Satisfaction.
- Quality of Health Care.
- Medical Subjects:
- Patient Satisfaction.
- Quality of Health Care.
- Physical Description:
- xvi, 255 ; 24 cm
- Place of Publication:
- New York : Springer Pub. Co., [1996]
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 0826192505
- OCLC:
- 33246912
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